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Forum Discussion
Mechanic60
Mar 28, 2022Aspirant
RBRE960 Extra Satellite shows up when using wired backhaul both in web app and Orbi app
Hi, I just installed my brand-new RBRE 960 Orbi And two satellites. They are working fine but both in the web app and in the Orby app I am seeing an extra satellite with a different IP address and a...
- Mar 29, 2022
I tried Netgear gigabit Five port switch I have. And the Issue went away. So the trend net switch is the issue. Thanks for all your help. It’s too bad because I wanted to use the 2.5 Gb switch for the bandwidth because I will be getting a 2 Gb connection to the Internet very soon. I will have to find another solution for a switch. Again thank you for your help.
Mechanic60
Mar 29, 2022Aspirant
No it is a straight unmanaged switch. The managed versions get very expensive as I was looking at them the next version of the switch which has management software is almost $250 more. And Netgear routers are two $250-$300 more. I honestly wish that they would’ve put 2 2.5 GHz ports on the back of the router on this Orbi so that you could run to backhauls to two satellites without any extra hub but that probably would’ve driven the cost even higher.
_AT_
Jul 22, 2022Aspirant
Thanks for your post on this, I have exactly the same issue. I have the 960 series, and 4 satellites. This week I have gone from a wireless backhaul to a wired backhaul using the 2.5G ports, and a Trendnet 5 port 2.5G switch. (I wanted to use a 2.5G port unmanned switch for the backhaul as the orbi can do this).
The software is showing 8 satellites now, in the same manner on the software as yours was.
so far I haven’t seen any issues with performance. It’s just annoying that the software is showing all these extra satellites, and with the 192.168.1.x subnet.
I have a case open with Netgear support, I’ll just send them this link to show what the issue is.
It’s strange that a unmanaged basic switch does this, and a netgear one doesn’t? I wonder if a orbi firmware update will resolve the issue? I’m running the latest firmware (same as you are).
- FURRYe38Jul 22, 2022Guru - Experienced User
What brand and model Switch are you using?
_AT_ wrote:
Thanks for your post on this, I have exactly the same issue. I have the 960 series, and 4 satellites. This week I have gone from a wireless backhaul to a wired backhaul using the 2.5G ports, and a Trendnet 5 port 2.5G switch. (I wanted to use a 2.5G port unmanned switch for the backhaul as the orbi can do this).
The software is showing 8 satellites now, in the same manner on the software as yours was.
so far I haven’t seen any issues with performance. It’s just annoying that the software is showing all these extra satellites, and with the 192.168.1.x subnet.
I have a case open with Netgear support, I’ll just send them this link to show what the issue is.
It’s strange that a unmanaged basic switch does this, and a netgear one doesn’t? I wonder if a orbi firmware update will resolve the issue? I’m running the latest firmware (same as you are).
- _AT_Jul 22, 2022Aspirant
Hi,
the switch used for the wired backhaul is:
Trendnet 5 port unmanaged 2.5G switch, Model: TEG-S350
- FURRYe38Jul 22, 2022Guru - Experienced User
Seen some non NG branded and some non managed switches with IEEE 802.3az "Green Ethernet" cause problems in between the RBR and RBS. NG GS-105/108v4 and GS308v3, D-Link DGS-105/108 and HP ProCurve 1400/1800 series switches work for Orbi systems. Need to add that XS505M and GS110MX work great with the 9 series.
Also CAT6 Lan cable is recommended.
Also avoid using the 2.5Gb ports on the RBS for ethernet backhaul with 1Gb switches. Use the 1Gb ports on the RBS.
I would swap out the Trendnet for NG something else. As the OP mentioned this was solved by them putting in a NG switch.
_AT_ wrote:
Hi,
the switch used for the wired backhaul is:
Trendnet 5 port unmanaged 2.5G switch, Model: TEG-S350
- _AT_Jul 22, 2022Aspirant
Hi,
I have just ran CAT6 throughout the house, and tested all connections. So that’s good.
I did look at the NG 2.5G switch option, it’s triple the price of the Trendnet. But I guess there is a reason for that (it works better)..
I’ll have another look at the switch, and look at returning the Trendnet. (Assuming netgear support are going to say the orbi firmware cannot be updated for 3rd party unmanaged switches different working specifications).
Thanks for your assistance.
- FURRYe38Jul 22, 2022Guru - Experienced User
You can go the cheap way and get some NG GS 1 series 1Gb switches if you want to go that router. For the 2.5Gb speed support though, you can try the GS110MX which was cheaper than the XS505. I bought the GS110 as I need one more in the daisy chain to support my 1 RBS in the basement on 2.5Gb port.
- _AT_Jul 22, 2022Aspirant
I’ve done a return on the Trendnet, and ordered NG XS508M instead, as I need 5 ports..
Fingers crossed this will sort the issue.
Thanks.
- FURRYe38Jul 22, 2022Guru - Experienced User
OK. Kewl. I just put in a 10Gb SFP to ethernet adapter on my 505. Works great.