Orbi WiFi 7 RBE973
Reply

RBRE960 local network doesn't support Wifi printer or HomeKit

omarelorabi2
Aspirant

RBRE960 local network doesn't support Wifi printer or HomeKit

I recently upgraded my RBRE960 — Orbi Quad-band Mesh WiFi 6E Router's firmware to V7.2.6.31 and my Philips Hue hub, lightbulbs and Wifi printer are no longer recognized on my local network. I tried downgrading to firmware V7.2.6.21 to fix the issue but nothing is detected on the local network.

 

Any suggestions on how to fix this issue?

Message 1 of 5
Phyber
Virtuoso

Re: RBRE960 local network doesn't support Wifi printer or HomeKit

Do you use the Guest Network for the 2.4GHz devices? I renamed mine and gave it its own password. My IoT devices works just fine, but this is on a 750 system but it shouldn't matter.

Message 2 of 5
CrimpOn
Guru

Re: RBRE960 local network doesn't support Wifi printer or HomeKit


@omarelorabi2 wrote:

I recently upgraded my RBRE960 — Orbi Quad-band Mesh WiFi 6E Router's firmware to V7.2.6.31 and my Philips Hue hub, lightbulbs and Wifi printer are no longer recognized on my local network. I tried downgrading to firmware V7.2.6.21 to fix the issue but nothing is detected on the local network.


"Nothing" would indicate that zero WiFi devices automatically connected to the 960 system, correct?

 

Is it correct to assume that the new system was configured with exactly the same WiFi credentials as the previous system?  (My typing skills result in numerous errors which are not immediately obvious.)

 

Perhaps I am thinking about the wrong product, but internet searches for "Philips Hue Hub" seem to bring up a device that connects to the home network with an Ethernet cable.  Which Philips product (model number) do you have?

 

 

Message 3 of 5
omarelorabi2
Aspirant

Re: RBRE960 local network doesn't support Wifi printer or HomeKit

I narrowed the issue down to an mDNS issue. Basically my Philips hue hub (connected via ethernet) and my Brother printer (connected via WiFi) are not detected on my local network using the Flame Services Browser app on my iPhone

 

Any suggestions on how to fix this issue? It tried recommendations in this thread but failed

Message 4 of 5
CrimpOn
Guru

Re: RBRE960 local network doesn't support Wifi printer or HomeKit

This might be something better explored in the Bonjour arena.  I see numerous articles discussing Phillips Hue Hub and issues with Bonjour.  Also articles about Brother printers and Bonjour

https://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=hlb2080dw_eu_as&faqid=faq00002866_0... 

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 871 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi 770 Series