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Forum Discussion
cpmassen
Jul 19, 2022Apprentice
RBS 750 Constantly disconnecting
I have this exact same problem (have had it now for several months) and it is so annoying. Only the devices connected to my satellite on the far side of the house and back deck (TV) are affected. I...
cpmassen
Jul 19, 2022Apprentice
I was using Auto on the 2.4 and 48 on the 5.0 but switched them to 6 and 40 after reading that may help but it didn’t help at all. Yes I have Wi-Fi neighbors next to me and behind my house. Not super close but in a neighborhood. I just completed my second full factory reset of the system last week. I did find it interesting the satellite retained the same custome name I had given it after I reset the system. Is there a way to factory reset just the satellite to default settings?
Is my firmware the most updated on both devices?
I can change the CTS now to see if that helps.
Is my firmware the most updated on both devices?
I can change the CTS now to see if that helps.
cpmassen
Jul 19, 2022Apprentice
The device is disconnecting about every minute now. Should I change the the CTS settings back to default? What is the default CTS settings?
- FURRYe38Jul 19, 2022Guru - Experienced User
Default should be 64, you can try 500 as well.
The power levels on the CBR are a bit too low. Might ask the ISP if they can raise that a notch or two. https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
- cpmassenJul 19, 2022Apprentice
Thanks for the help. I spoke with the ISP and they are sending out a technician to troubleshoot & hopefully raise the power levels a notch or two. What is the most updated firmware for my two devices? Are there any manual downloads I can try to help fix things also?
- FURRYe38Jul 19, 2022Guru - Experienced User
Keep us updated on the current changes you made and see if the RBS kesps connected.
After the ISP check the signal levels post the new cable connection status page.