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Forum Discussion
RBS850 refuse website login and wont update firmware
Hi all I just recently upgraded from the old RBK50 and had to say bump into quite a lot of issues setting the RBK853 up... The current issue is I can't update the firmware on the satellite RBS850. ...
Hi tucsontico
To first question, my bad for the fat finger.. it's a RBK853 set.. corrected now..
To question two, I'm accessing the satellite by both app and Web. And it keeps showing a old satellite on my app and the Web page is not showing infos on satellite and any attached device.. I thought this is cause by the different FW on router and satellite...
Third question, yes, cat6.
Last one, there's one try I do factory reset on all 3 machine, then set up from scratch. So had to resync manually. After that, also try generate a new backhaul password...
But still can't gain access to satellite Web page...
To first question, my bad for the fat finger.. it's a RBK853 set.. corrected now..
To question two, I'm accessing the satellite by both app and Web. And it keeps showing a old satellite on my app and the Web page is not showing infos on satellite and any attached device.. I thought this is cause by the different FW on router and satellite...
Third question, yes, cat6.
Last one, there's one try I do factory reset on all 3 machine, then set up from scratch. So had to resync manually. After that, also try generate a new backhaul password...
But still can't gain access to satellite Web page...
This may not work as it seems there are other anomalies happening with your satellites. However, give this idea a try. If your app is still showing the old RBR50 icon, your app has both ORBI's in its memory. Open the app, click on the icon in the upper left corner (looks like 3 horizontal lines). The top line of that page will show the name of the currently connected ORBI with a green dot displayed next to it. Click on the arrow to the right to go to a list of ORBIs in your Netgear Account. Be certain the RBR850 is selected.
Good Luck!