Last night I noticed my wifi was very slow because one of my satellites kept disconnecting and causing a bad backhaul, so I decided to reset and re-sync everything. It seemed to fix the issue but I woke up this morning to that same satellite now offline. I've tried resetting everything and syncing it all back together, but it still remains offline when I look at orbi app or even through the setting online. I even tried to connect it through a wired connection but that doesn't work either. Any suggestions?
My current set up is:
Router:RBR850
2 RBS850 Satellites:
Current modem is the cm1100 with a brand new coax cable.
Firmware version:V4.6.3.16_2.0.51
House sqft: 5,000ft
The router and satellite distance are about 25 feet from each other.
The router and satellite distance are about 25 feet from each other"< This maybe too close. 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite📡
You may need to factory reset the system and power the system OFF as well.
Last night I noticed my wifi was very slow because one of my satellites kept disconnecting and causing a bad backhaul, so I decided to reset and re-sync everything. It seemed to fix the issue but I woke up this morning to that same satellite now offline. I've tried resetting everything and syncing it all back together, but it still remains offline when I look at orbi app or even through the setting online. I even tried to connect it through a wired connection but that doesn't work either. Any suggestions?
My current set up is:
Router:RBR850
2 RBS850 Satellites:
Current modem is the cm1100 with a brand new coax cable.
Firmware version:V4.6.3.16_2.0.51
House sqft: 5,000ft
The router and satellite distance are about 25 feet from each other.
2.4ghz channel is set at 11, 5ghz is on 48
wifi neighbors 6
My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode | Wifi Router RAXE500 and RBKE963; Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700
