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Slow download speeds wired and wireless Orbi 753

sean10780
Aspirant

Slow download speeds wired and wireless Orbi 753

I have really slow download speeds on my Orbi 753 i just purchased from Costco. I am running firmware V3.2.16.6_1.4.4. I have att fiber running on a pace 5268AC. I have all the router components disabled on the ATT modem and the orbi 753 set as a DMZ plus device. If i turn the Orbi 753 into an AP mode and use my old RBK53 as the router then everything works fine. I even went back to Costco and exchanged it for a new one so there seems to be something wrong with the router and my internet. Can someone help?

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FURRYe38
Guru

Re: Slow download speeds wired and wireless Orbi 753

Seen other posters taking about the PACE modem being a cause of some problems. 

https://community.netgear.com/t5/Orbi/Installing-Orbi-behind-ATT-Pace-5268AC-gateway/td-p/1234191
https://community.netgear.com/t5/Orbi/Netgear-Orbi-and-ATT-Pace-5268-Router/m-p/1786833/highlight/tr...

 

What happens with the modem in router mode and the RBR in wired mode and no DMZ on the modem?

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode  | Wifi Router RAXE500 and RBKE963; Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700

Message 2 of 4
sean10780
Aspirant

Re: Slow download speeds wired and wireless Orbi 753

So if I have the 753 in router mode and get an ip from RBK53 who is serving as my DHCP then I'm still getting the slowdown speed. If I put the 753 in AP mode and static an IP from the RBK53, then the speeds go back to normal.

 

Right now I have my RBK53 in router mode and ATT Modem in DMZ pass through mode with firewall disabled and the WAN port shown in the RBK53 and it works great. If I replace this existing RBK53 with the 753 AX then the speeds are slow. 

 

How can the RBK53 work and the 753 not?

 

Message 3 of 4
FURRYe38
Guru

Re: Slow download speeds wired and wireless Orbi 753

Try a factory reset on the 7 series behind the ISP Modem and walk thru the setup wizard. Don't enable Armor, QoS speedtest or traffic meter. Go right in and use a wired PC and speed test with Ooklas installable speed test app. If this still fails, either return the Orbi AX for another or make contact with NG support. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode  | Wifi Router RAXE500 and RBKE963; Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700

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