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Forum Discussion
AlexHobson
Oct 24, 2024Aspirant
Slow speeds Orbi RBK763S with Virgin Hub 5
Hey Guys, I am having trouble with speeds through Orbi RBK763S, My setup is as follows: In the house I have a Virgin Media Hub 5 upstairs that is hard wired into the Orbi with a Cat 6 cabl...
User763
Oct 29, 2024Aspirant
Furry, the 760 is tri-band with a dedicated backhaul.
If you get good WiFi speeds from the RBR, then I would suggest to start with a single satellite, make sure if is connected with 5GHz to the RBR (check the "Attached Devices" page and the "Show Statistics" under "WLAN Backhaul"). Even if only temporary, I'd also suggest to try with a wired backhaul to see if that solves the problem.
AlexHobson
Oct 29, 2024Aspirant
This is what it shows when one of the satellites is unplugged (attached pic)
Not really sure what im looking for
Not really sure what im looking for
- User763Oct 29, 2024Aspirant
If you go to the "Attached Devices" from the start page it should show the "Connection Type" for your Satellite as 5G. I suspect that is not the case.
Under "Advanced" and "Show Statistics" I see the "WLAN Backhaul" identified as "2401M", same as the 5G WLAN. Your screenshot seems to suggest that the wireless backhaul is operating in one of the 2.4G modes.
- AlexHobsonOct 29, 2024AspirantJust found the bit you were talking about and It actually shows both satellites are using connection type ‘5G’
- AlexHobsonOct 29, 2024AspirantOkay so I've just dug a little deeper, and found that on both satellites it says ‘backhaul status poor’
How do i fix this? & will this be whats causing my issues?