- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
So after switching to my orbit router, latest version, I cannot scan directly to NAS
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
So after switching to my orbit router, latest version, I cannot scan directly to NAS
so just recently started having a problem scanning directly to my Synology NAS from my HP Laserjet Printer/Scanner. Ever time I attempt to scan, the router logs this error:
[DoS attack: DoSPortScan] from source 80.94.92.22,port 57381 Thursday, Aug 03,2023 11:53:04
I am stumped.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: So after switching to my orbit router, latest version, I cannot scan directly to NAS
What model Orbi system do you have? RBK###?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: So after switching to my orbit router, latest version, I cannot scan directly to NAS
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: So after switching to my orbit router, latest version, I cannot scan directly to NAS
What model Orbi system do you have? RBK###?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: So after switching to my orbit router, latest version, I cannot scan directly to NAS
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: So after switching to my orbit router, latest version, I cannot scan directly to NAS
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: So after switching to my orbit router, latest version, I cannot scan directly to NAS
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: So after switching to my orbit router, latest version, I cannot scan directly to NAS
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: So after switching to my orbit router, latest version, I cannot scan directly to NAS
Been like that for a long time with ATT.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: So after switching to my orbit router, latest version, I cannot scan directly to NAS
@pcullens wrote:
Firmware all current.
Not a reliable or helpful indicator when troubleshooting. It depends on how you check the firmware version.
People turn up here all the time mistakenly making the "latest firmware" claim.
The on-board check for new firmware is unreliable. It can miss updates, especially when you are a long way behind the latest. It can also be a while before updates hit the automated update servers.
The best way to check is to visit the support pages for your device and to look at the library of available updates.
Support | NETGEAR
Feed in your model number and look for firmware for your device.
The release notes should also tell you how to manually update the firmware.
Or read this:
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: So after switching to my orbit router, latest version, I cannot scan directly to NAS
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: So after switching to my orbit router, latest version, I cannot scan directly to NAS
RBRE 960 is the model number, here is the latest shown on the download site:
https://kb.netgear.com/000065422/RBRE960-RBSE960-Firmware-Version-6-3-7-10
Here is what shows on the router status page:
V6.3.7.10_3.3.3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: So after switching to my orbit router, latest version, I cannot scan directly to NAS
Why is it that ATT does not allow their gateway to be put in a true bridge mode? Why do they not allow customer owned equipment on their network? I am new to ATT Fiber, had cable before because all they offered in my area was DSL.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: So after switching to my orbit router, latest version, I cannot scan directly to NAS
Something to ask them about. ATT been like that for years. Maybe some complexity of there stuff that doesn't allow for bridging of there hardware.
There was some past historical posts where users were able to replace ATT gateway with a switch and then connect the RBR to the switch and eliminate ATT hardware. Not sure if this is the case with Fiber.
Might ask them if there is just an ONT that you can connect the RBR to since you don't need there hardware. But they might require it. Something to ask them about. Most Fiber ONTs allow for external routers with out the ISP router.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: So after switching to my orbit router, latest version, I cannot scan directly to NAS
@pcullens wrote:
Why is it that ATT does not allow their gateway to be put in a true bridge mode? Why do they not allow customer owned equipment on their network?
Excellent questions that only ATT can answer.
ISPs have different strategies, sometimes so that they can rent customers hardware and make more money out of them.
Their excuse may be that they don't want third party hardware messing up their systems.
In the case of BT in the UK – which insists on giving you, at no charge, a modem router that does not allow bridge mode – it seems to be because they don't want the hassle of supporting customers who think they know better. At least with BT I can buy my own modem. But such is the pressure on brands, that Netgear has effectively pulled out of the modem only market for DSL networks.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: So after switching to my orbit router, latest version, I cannot scan directly to NAS
At this point I have tried everything, and no luck. At least from a troubleshooting perspective, it would be nice to be able to go into bridge mode, but alas, ATT will not even allow that. I am thinking of going to a factory reset and starting back with support and going step by step to fix this, as we did do something and the scan worked, but the netgear made another change and then it stopped working. We have done so much I have lost track. Would be nice if ATT could give a good reason on the whole "no bridge mode" thing instead of just saying ip pass through is the same thing, because it is not.
• Introducing NETGEAR WiFi 7 Orbi 770 Series and Nighthawk RS300
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more