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Forum Discussion
Solid Magenta Light on RBR850 with no Internet
Hey, everyone I am losing internet, and then I am finding a solid magenta light on my router only, no light on the satellite. I have the RBR850 (Orbi WIFI 6 with one satellite). My modem appears ...
How are you trying to update FW on the RBS?
Try this with a wired PC and web browser connected to the RBS web page.
mbarylski wrote:
I'm having the same problem. Has anyone got this working?
I did notice that my satellite firmware is a version back (4.6.3.9) and will not update. I tried manually updating the satellite, but either I'm doing something wrong or the satellite is having issues.
Any potential fix besides a full reset?
Thank you for the info. Interestingly, I just checked the firmware and now it's up to date. Not sure how that happened, but we'll see if it fixes the "solid magenta" issue. it's been happening every day so I should know soon.
I recommend you power OFF the RBR and RBS for 1 full minute or more, then back ON with the RBR first then RBS.
mbarylski wrote:
Thank you for the info. Interestingly, I just checked the firmware and now it's up to date. Not sure how that happened, but we'll see if it fixes the "solid magenta" issue. it's been happening every day so I should know soon.
- Thanks for the tip. It just froze up again so I'm shutting it down. If this doesn't work it'll be time for a reset.
Be sure to power OFF the modem as well.