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Forum Discussion
jc1742
Mar 22, 2025Aspirant
Suddenly our RBR750 stopped accepting incoming connection, and the Orbi no longer accepts logins.
Last night, our RBR750 crashed, and when restarted, it would no longer accept logins. All the (possible) "admin" passwords ar get a "Login failed" error, including the one that came with the RBR570 ...
FURRYe38
Apr 17, 2025Guru - Experienced User
Any progress on this?
Did you try the recovery method to get in via PC and web browser? Enter in a password incorrectly 3 times and should get a recovery wizard here. Can try using Orbi app however if all this fails, you'll need to factory reset and setup from scratch. Try following this PDF process for that: https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2356834/highlight/true#M52575