Orbi WiFi 7 RBE973
Reply

Trouble Connecting RBS750 Satellite to Router

free4ed
Aspirant

Trouble Connecting RBS750 Satellite to Router

I tried to connect my RBS750 satellite to my RBS750 router. Although the satellite’s ring light shows blue, the admin portal doesn't show the satellite. I did a factory reset on the satellite and synced them again, but it still doesn’t work.

Message 1 of 4
CrimpOn
Guru

Re: Trouble Connecting RBS750 Satellite to Router

Sometimes there is a delay between the time devices (or satellites) connect with the router and when they show up in the Attached Devices display.

 

After the satellite LED turns BLUE, is there a device that can be connected directly to the satellite to confirm that it does not provide internet service?

 

Message 2 of 4
free4ed
Aspirant

Re: Trouble Connecting RBS750 Satellite to Router

The satellite's ring LED does turn blue. However, the laptop that is connected to it can't access to the Internet. I went to the admin portal and confirmed that neither the satellite nor the laptop shows up in Attached Devices. Any idea?

Message 3 of 4
FURRYe38
Guru

Re: Trouble Connecting RBS750 Satellite to Router

What Firmware version is currently loaded on the RBR and RBS?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰

 

Does this happen with the RBS turned OFF? 
Does this happen with both wireless and wired devices? 
What channel configurations are currently set on the router?  

 

Has a factory reset and setup from scratch been performed since last FW update?

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 432 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi 770 Series