Updated the RBS750 to V4.6.7.13 and now it is not recognized on the system.

[theTenaciousT]

I updated two of my RBS750 satellites to V4.6.7.13. Now both do not show up within the Orbi App or web browser admin. The blue lite comes on after reboot... but they are not connected. I tried to re-sync and even reset to factory default. Any ideas or suggestions? Thx!

[atejwani]

I have CBK752 (CBR750 -Firmware Version V4.6.5.8_2.0.54 and RBS750)

Updated RBS750 from Firmware Version : V4.6.7.5 to v4.6.7.13.

Didi not work well at all !!!

Wireless Backhaul - RBS750 did not sync with CBR750
Wired Backhaul - RBS750 "maybe" synced with CBR750, however Web Admin UI showed disconnected and did not give it an IP address
After trial and error got the IP address and logged into RBS750 Web UI
RBS750 Username/Password did not sync with CBR750 and was default (admin/password)
Tried this a few times, and after a couple of hours gave up.

Disaster - Rolled back to V4.6.7.5.

Do not know how Netgear does QA testing during alpha, beta testing and prior to release.

CBK752 firmwares have been buggy since August 2021 and the last good versions I recall being:

CBR750 (Orbi Cable Router) Firmware Version 3.2.18.2
RBS750 (Orbi Satellite) Firmware Version 3.2.18.1

[FURRYe38]

The v.13 FW is only for the RBK 7 series systesms. Does not include the CBK750 series kits. 

---

@theTenaciousT wrote:

I updated two of my RBS750 satellites to V4.6.7.13. Now both do not show up within the Orbi App or web browser admin. The blue lite comes on after reboot... but they are not connected. I tried to re-sync and even reset to factory default. Any ideas or suggestions? Thx!

---

[theTenaciousT]

Their site says the update applies: https://www.netgear.com/support/product/rbs750.aspx#RBS750%20(Orbi%20Satellite)%20Firmware%20Version...

[theTenaciousT]

I can't even get the satellites to be recognized, so I think they are dead -- maybe I can send them back to Netgear or just buy the new wifi 6e system. I have a deployment at another house and they work well... but I will also have to buy a cable model. Oh well.

The firmware fail is on Netgear.

[FURRYe38]

Are you using a CBR or RBR7 series as the host router? 

---

@theTenaciousT wrote:

I can't even get the satellites to be recognized, so I think they are dead -- maybe I can send them back to Netgear or just buy the new wifi 6e system. I have a deployment at another house and they work well... but I will also have to buy a cable model. Oh well.

The firmware fail is on Netgear.

---