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Forum Discussion
Weird issue with new Orbi RBK753, Wi-Fi works fine but loses internet access
I bought a new Orbi RBK753 from Costco on March 30 to replace a dead RBK50. The RBK753 was working fine until last week. My configuration: Orbi is connected to Spectrum Internet (200 mb/s) via an...
jon96789 wrote:
Any ideas then what could be the cause of the issue? I never had any problems with my older Netgear AC1900 router other than coverage.
When discussions get 'complicated', with lots of side-issues (RTS/CTS settings, modems, 753 vs. 763) I sometimes get confused about the current problem.
If the current issue is that enabling access control causes devices to lose internet, but leaving access control off does not, then I would turn off access control and get on with my life. (I have not had access control on for six years. When someone discovers my 25 character WiFi password, they are welcome to steal my internet.)
If access control is 'off' and some non-iOS devices are losing internet (but not every device!), I do not know of a solution.
The situation with Orbi AX products is a mess right now because a firmware update fiasco has redirected almost all Netgear resources to dealing with the catastrophe. Users are reporting a number of issues with the 7xx, 8xx, and 9xx products and I have no idea how Netgear is coping with the confusing situation.
Thanks for the info, but it is not only iOS devices that is dropping internet. The affected devices are an iPad, a Dell and a HP laptop and a LG TV... Weird.
Just as a FYI... I rebooted the Arris SB6190 everything appears to be working. I was planning to buy a new Arris SB8200 at BB but they are sold out right now.