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Forum Discussion
iPhone looses internet connection (RBK753)
I am having the strangest problem. My iPhone 12 would connect to the Orbi WiFi network upon reboot. But after it goes to sleep, once reopen, the it would show no internet connection even though it say...
Try disabling Private Address on the phone.
Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you
I tried that as well. Unfortunately, didn’t solve the problem.
You can also see if setting CTS to 2347 on the CBR will help.
Also try disabling AX mode on 2.4Ghz on the CBR under the Basic Tab/Wireless settings. Remove the check mark next to 2.4G. Apply the setting.What Firmware version is currently loaded?