new RBRE950/RBSE950 firmware v6.3.7.10 issues

[yanivf]

After upgrading I am unable to see the wired devices that are connected to the satellites. WiFi and router devices show fine in the list.

[plemans]

If you log into the satellites through the browser, do they show up? 

[yanivf]

For one of the satellites I don't see any of the wired devices

For the second one. I see only one device out of 3 with ip showing as 'unknown' (see image below)

I haven't resorted to factory reset yet 

[yanivf]

It seems like it is an issue with the 6.3.7.10 satellite firmware.

I downgraded the version on my satellite (back to x.x.x.5) and the devices started to show properly.

I than did the same with the other satellite and it worked as well.

I than upgraded back one of hte satellites (x.x.x.10) and the issue showed up again. Downgrading back solved the issue.

I kept the router version as x.x.x.10 for now.

[plemans]

After the firmware update, did you try a factory reset of the satellite/routers?

If there's issues after a firmware change, its worth trying to see if an old setting is causing it. 

If that doesn't help, then its probably a bug/issue

[yanivf]

Good point @plemans. I forgot to mention that when I changed firmware I also have done factory reset on the satellites. I also have done factory reset on the router (all 3) in the initial state when things didn't work. But the fact it was 100% repro on the new firmware version and on both satellites does suggest there is an issue with the new firmware. 

[plemans]

I didn't see the same issue on my firmware so hopefully its just to few cases. 
I know the mods/engineers watch the flagship forums a little closer than the standard device forums so hopefully its being tracked

[yanivf]

@plemans, do you have wired devices connected to your satellite? either way thank you for your help.

[plemans]

yes. But mine are setup with a wired backhaul as well.

[yanivf]

Thanks for the info. Don't think that the backhaul matter in this case as you can see it when connecting to the satellite but everything is possible.

I found another weird thing (in the older firmware x.x.x.5) - after factory reset and before setting up my ssid, I gave it temporary password. connecting to the satellite showed all the wired devices but also showed a wifi device. Don't know what it is and not sure how it even connected (if at all) as it's not my ssid and the password was something I didn't use.

but that's a problem for another day 🙂

[iyang]

Hi @yanivf ,

How is satellite connect to base, via wireless(2.4g/5g) or wired ?

Thanks

[yanivf]

Hi. @iyang, my backhaul is wireless and if this is the wireless device I would have expected to show as orbi. It's showing as unknown.