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Forum Discussion
rbs750 intermittently losing internet connection to rbr750
Hi!
I have been having issues and have been working with support since October 2022. The satellite loses internet connection intermittently (ethernet and wifi). It happens anywhere from a few s...
A very puzzling situation. It would be useful to know if the router-satellite "link is down" or if there is some other issue.
The next time this happens, could you test the backhaul link itself? i.e. on the laptop that is connected to the satellite:
- Ping the router by IP address (it is usually 192.168.1.1)
- If that works, attempt to connect to the Internet by pinging 19.12.113.37
- If that works, ping ford.com
I do not recall how the situation is resolved:
- Does the laptop just "start working again"?, or
- Do you restart parts of the network? (satellite, router, modem)?
Will do!
The satellite typically regains internet anywhere from a few seconds to longer than an hour. I have also power cycled the satellite to resolve the issue.