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Forum Discussion
quethrosar
Mar 26, 2020Star
skype for business kills router literally.
skype for business can destroy my router from working. it kills internet for all devices. it has happened 2 times this week. it needs a reboot to work again. when it doesn't destroy the router, it...
FURRYe38
Mar 26, 2020Guru - Experienced User
Try your CTS and RTS values. If they are at 64, please change both to 2347. Reboot both RBR and wireless devices.
"We used RTS=64 by default as it help on reduce on re-transmission and contention in noise environment and help when client is at location far from Orbi device. If your environment is not congestive or clients are not far away, RTS=2347 should be better." Under Advanced Tab/Advanced Settings/Wireless Settings
Check with a wired connection to see if Skype still brings down the router.
quethrosar
Mar 26, 2020Star
wish you didn't just copy and paste the same answer.
none of the things in it should be needed. the problem is in the router software.
- FURRYe38Mar 26, 2020Guru - Experienced User
Try the suggestions.
Let us know if a wired connection works or not.
If they don't work, please file a support ticket with NG support:
https://www.netgear.com/support/#
I'm using Skype at home as well. However my RBK853 is in AP mode currently. Saw no issues since working from home. Wireless connected with a laptop.
- quethrosarMar 26, 2020Star
skype for business or skype ?
skype works perfect.
skype for business is a timebomb.
- FURRYe38Mar 26, 2020Guru - Experienced User
My work LT has Skype for Business on it. Been using it all week. Made one phone call to a manager Tuesday, then received another call yesterday using it. Windows 10.