Orbi WiFi 7 RBE973
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sujit60@gmail.com

devdeep
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sujit60@gmail.com

I installed Orbi RBK353 today and during the automated process, I scanned the Router code and got a message that the product is registered. However, it is not showing in my purchases. Called Netgear support, the guy said they will call me in 10 minutes and cut me off without taking any of my details!!

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FURRYe38
Guru

Re: sujit60@gmail.com

Keep in touch with NG support. 

@Blanca_O 

@olympos1625 

 

Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.

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Message 2 of 2

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FURRYe38
Guru

Re: sujit60@gmail.com

Keep in touch with NG support. 

@Blanca_O 

@olympos1625 

 

Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.

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