NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nadan
Nov 25, 2019Aspirant
2.4 GHz device won't connect to Orbi
An IoT device called Rotimatic (flat bread maker) is unable to connect to Orbi. The device uses only 2.4 GHz to connect. I tried connecting the device to my phone hotspot and it had no issues. N...
Nadan
Nov 25, 2019Aspirant
I tried all the steps suggested.
- Using the browser, disabled 5ghz broadcast.
- Used an Android tablet for my next step - forgot my SSID on it. Reconnected to my wifi. Confirmed through the portal that the tablet connected on 2.4ghz.
- Used the "Rotimatic" app to again try configuring the device wifi.
It failed with the same error messages.
I tried at least 4 times just to be sure, but the exact same result.
- Using the browser, disabled 5ghz broadcast.
- Used an Android tablet for my next step - forgot my SSID on it. Reconnected to my wifi. Confirmed through the portal that the tablet connected on 2.4ghz.
- Used the "Rotimatic" app to again try configuring the device wifi.
It failed with the same error messages.
I tried at least 4 times just to be sure, but the exact same result.
FURRYe38
Nov 25, 2019Guru - Experienced User
As a quick test, what happens if you disable WPA2 on the Orbi RBR and then attempt to connect your device to the RBR and configure it? Does this work any? After trying this, set WPA and TPIK on the RBR and re-connect and configure the device. Does this work any?
Nadan wrote:
I tried all the steps suggested.
- Using the browser, disabled 5ghz broadcast.
- Used an Android tablet for my next step - forgot my SSID on it. Reconnected to my wifi. Confirmed through the portal that the tablet connected on 2.4ghz.
- Used the "Rotimatic" app to again try configuring the device wifi.
It failed with the same error messages.
I tried at least 4 times just to be sure, but the exact same result.