NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

willspot's avatar
willspot
Aspirant
Feb 04, 2018
Solved

2.4G devices not connecting to Orbi Satellite

On firmware V2.1.2.18

I have a few 2.4G devices, all right next to the Orbi Satellite, but they all are connected to the main router instead, which is not close, so they drop off.  Why do they not connect to the Satellite?  Only 5G devices seem to connect to Satellite.  Is there a way to force the connection?  Not sure what to do.

  • Have you tried to enable fast roaming on the devic?e as those 2.4ghz devices are sticking to the main router and not switching.

     

    DarrenM

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Have you tried to enable fast roaming on the devic?e as those 2.4ghz devices are sticking to the main router and not switching.

     

    DarrenM

    • willspot's avatar
      willspot
      Aspirant

      I have not.  I will give it a try and see what happens.