What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. Any Wifi Neighbors near by? If so, how many?
Has a factory reset and setup from scratch been performed since last FW update?
Correction: same as before (2.5.1.16 vs. 2.5.1.8) - the RBS50 satellite still periodically reboots itself (blue ring appears for several minutes while wi-fi is down).
Thank you for the suggestions! Some more details on the setup: 1) using wired backhaul between router and satellite (only 1 satellite), 2) 2.4 GHz is on channel 6 / 5 GHz is on channel 48 (both of these are the least crowded in my neighborhood), and 3) did a factory reset and reboot on router and satellite. I think I've tried everything in the bag of tricks.
I recommend you contact NG support and file a suport ticket on the RBSY. The FW needs to be updated on the RBSY to ensure it works correctly with new Orbi FW v16.
Thank you for the suggestions! Some more details on the setup: 1) using wired backhaul between router and satellite (only 1 satellite), 2) 2.4 GHz is on channel 6 / 5 GHz is on channel 48 (both of these are the least crowded in my neighborhood), and 3) did a factory reset and reboot on router and satellite. I think I've tried everything in the bag of tricks.
Since updating to v2.5.1.16, I am having brief moments of network disruption experienced by all devices on the network. My husband and I will be on our laptops while music is streaming on our tv and all devices will experience a brief period of no connectivity. All devices show full strength connectivity before the interruption. Sometimes the devices still show connection to the network even though no data seems to be flowing. In these times, I try to connect to Orbi's admin page, but cannnot reach it. When I am able to get data again and view the Orbi logs, I will see the reconnection of devices immediately after the momentary connection blip, which suggests the devices did indeed lose connection. I have not had any connection issues in the 3 years of owning the Orbi and there have been no new devices added to the network in the last few months. Something is broken, but I don't know what.
We experienced the same thing. Our RBS50 satellite seemed to be the culprit and bring down the whole network for 5+ minutes while it rebooted. After multiple attempts at firmware changes, gave up. Bought the SRK60 Orbi Pro (which runs on different firmware) and has been stable for 8+ days so far.
Appreciate the advice and suggestions. Tried a few different configurations, but the Orbi RBS50 satellite kept rebooting. Installed the Orbi Pro SRK60 (running V2.5.2.104) last week, and the router/satellite has been continuously up, connected, and stable for 8 straight days. 🙂
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see: Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
We experienced the same thing. Our RBS50 satellite seemed to be the culprit and bring down the whole network for 5+ minutes while it rebooted. After multiple attempts at firmware changes, gave up. Bought the SRK60 Orbi Pro (which runs on different firmware) and has been stable for 8+ days so far.
Ironically, the Orbi Pro SRK60 was intermittently dropping after a power outage, so I switched back to the Orbi RBK50 (with firmware upgraded to 2.7.0.70 - https://www.netgear.com/support/product/RBK50.aspx#download). The first couple of reboots, the RBK50 still wasn't staying up, but after a modem reset (which I wouldn't have thought would make a difference), the system has been up for the last 12 hours or so.
P.S. I now have an extra Orbi Pro SRK60 that I'm not sure works anymore.
Appreciate the advice and suggestions. Tried a few different configurations, but the Orbi RBS50 satellite kept rebooting. Installed the Orbi Pro SRK60 (running V2.5.2.104) last week, and the router/satellite has been continuously up, connected, and stable for 8 straight days. 🙂
