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Re: 2017 Orbi RBR50 Out of home controls not working - device already registed to another account

Panamajim
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‎2021-12-16 04:09 AM
‎2021-12-16 04:09 AM

2017 Orbi RBR50 Out of home controls not working - device already registed to another account

I have a 2017 RBR50 Orbi system and was trying to access the Out Of Home Controls when the message flashed 'This Netgear device is already registered with another account'.

 

I used to be able to login remotely but haven't done that in a while and wanted to turn off one of my kids game systems.

 

What can I do to fix this problem so I can toggle on / off certain devices connected to my wifi?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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FURRYe38
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‎2021-12-16 08:00 AM
‎2021-12-16 08:00 AM

Re: 2017 Orbi RBR50 Out of home controls not working - device already registed to another account

I would contact NG support or a forum moderator to help you with this:

@Blanca_O @olympos1625 

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