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2017 Orbi RBR50 Out of home controls not working - device already registed to another account

Panamajim
Follower

2017 Orbi RBR50 Out of home controls not working - device already registed to another account

I have a 2017 RBR50 Orbi system and was trying to access the Out Of Home Controls when the message flashed 'This Netgear device is already registered with another account'.

 

I used to be able to login remotely but haven't done that in a while and wanted to turn off one of my kids game systems.

 

What can I do to fix this problem so I can toggle on / off certain devices connected to my wifi?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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FURRYe38
Guru

Re: 2017 Orbi RBR50 Out of home controls not working - device already registed to another account

I would contact NG support or a forum moderator to help you with this:

@Blanca_O @olympos1625 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX30 Mode Mode  | Wifi Router XR500 and RBK863 Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX3/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700

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