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Forum Discussion
2019 Samsung TVs not connecting to 5GHz on Orbi (RBK50)
Hey I have about 18 wireless devices connected to an RBK50. All of them except 2 are connecting as expected (5GHz capable devices connect at 5Ghz unless they are really far then they connect at 2.4GH...
What happens if you uncheck the Enable 2.4Ghz SSID Broadcast under Advanced Tab/Advanced Settings/Wireless Settings and see if your TV connects and see if it's streams?
I would not hold to much confidence the TVs wifi adapter. They may not be well designed or tested.
Does the TV have a LAN port by chance?
keithdigital wrote:The speed test on the TVs showed 22 Mbps - my main concern. My laptop is getting 115 Mbps and it's located further from the router, but it's using 5 GHz.
Hey I disabled the 2.4Ghz SSID Broadcast, but the TV was still connecting to it and still was not able to see the 5GHz. I called up Samsung just for fun to see if they had any ideas but after explaining to them the story they pretty much blamed the issue on the Orbi router.
Possible the wifi adapter in the TV is faulty...
Does the TV have a LAN port in back by chance?
FURRYe38 wrote:
Does the TV have a LAN port in back by chance?
Usually the best bet.
Samsung has never made it easy to connect devices with wifi. I find that LAN is easier to set up and more reliable.
I use Powerline Ethernet.
keithdigital wrote:Hey I disabled the 2.4Ghz SSID Broadcast, but the TV was still connecting to it and still was not able to see the 5GHz.
Disabling the SSID broadcast might not be enough if the TV has already been connected to the Orbi. You might have to erase the WiFi name from the Samsung, disable the 2.4G SSID broadcast, and then set up the Samsung WiFi name and password. On a smartphone, this is often titled "Forget". On a TV you might have to set up something that doesn't exist so that the old values get written over or something.
Who knows, just as the TV "learned" the 2.4G channel and persists even if the SSID broadcast is turned off, maybe it will learn the 5G channel?
