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Orbi WiFi 7 RBE973
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5GHz backhaul down once a month with firmware 2.0.0.74?

tomsliwowski
Apprentice

5GHz backhaul down once a month with firmware 2.0.0.74?

So I noticed something weird the last couple of months. Streaming media from my Plex server (hardwired to the RBR50) to a client wired to a satellite would randomly give errors that the server has disconnected. Checking the satellite status via its admin page I see that the backhaul 5GHz signal was blank meaning all traffic was being passed via the 2.4GHz one. Rebooting the satellite fixes the issue but it crops up again in about 4 weeks.

 

Has anyone else experienced this?

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
Message 1 of 3
Retired_Member
Not applicable

Re: 5GHz backhaul down once a month with firmware 2.0.0.74?

Yes, 2.0.x reduced the range between your router and the sats.  You'll need to relocate the sats to keep the 5ghz backhaul connected... commonly reported issue on here... range was greater with pre 2.0.x firmware.

Message 2 of 3
tomsliwowski
Apprentice

Re: 5GHz backhaul down once a month with firmware 2.0.0.74?

They may have reduced the distance but the behaviour I would expect in that case is that it would constantly loose 5GHz signal. This only happens about once a month.

 

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