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Orbi WiFi 7 RBE973
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AP Mode with Ethernet Backhaul with Firmware 2.5.1.16

Chaaad614
Star

AP Mode with Ethernet Backhaul with Firmware 2.5.1.16

I have an RBR50 in AP mode and an RBS50 using Ethernet backhaul. Previously I had read that when you use Ethernet backhaul, Orbi will show all devices connected thru the satellite as "wired" devices which is exactly what I saw. After installing the new Firmware 2.5.1.16 on both the RBR50 and RBS50, all the devices connected to the Satellite are now showing as Wireless 2.4G or 5G, however they still show connected thru the RBR50. As a matter of fact, on the Network Map, the Satellite shows Pink with no devices attached. I didn't read anything in the release notes saying something had changed in this regard. Can someone verify that what I am seeing is indeed the way it is intended to be?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 14
FURRYe38
Guru

Re: AP Mode with Ethernet Backhaul with Firmware 2.5.1.16

Message 2 of 14
Chaaad614
Star

Re: AP Mode with Ethernet Backhaul with Firmware 2.5.1.16

Not exactly the same, but very similar. Thanks
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 3 of 14
FURRYe38
Guru

Re: AP Mode with Ethernet Backhaul with Firmware 2.5.1.16

Is there switch in between the RBS and RBR? 

 

Does the RBS appear correctly on the RBRs web page? 

Has a factory reset been performed and setup from scratch?

Message 4 of 14
Chaaad614
Star

Re: AP Mode with Ethernet Backhaul with Firmware 2.5.1.16

Yes there is a switch between the two. Does that make a difference?

 

On the webpage, the Satellite shows as a connected satellite with Good backhaul status. (Shows the Connection Type as 5G which is a bit confusing.) However, none of the 42 devices shows connected to it. They all show connected to the Main AP.

 

Also, on the Firmware Update page, the Satellite status shows "Waiting for Connection"

 

A factory reset and scratch setup has not been performed recently. If that is recommended, should I reconfigure it from the wired connection or from a wireless connection first?

 

Thanks!

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 5 of 14
FURRYe38
Guru

Re: AP Mode with Ethernet Backhaul with Firmware 2.5.1.16

It can, What is the Mfr and model# of the ethernet switch in the configuration?

Message 6 of 14
Chaaad614
Star

Re: AP Mode with Ethernet Backhaul with Firmware 2.5.1.16

I am using a Netgear GS108t switch.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 7 of 14
FURRYe38
Guru

Re: AP Mode with Ethernet Backhaul with Firmware 2.5.1.16

Ok, this is a managed switch. These switches have been known to cause problems between RBR and RBS. 

Check to see if you can disable the following on the switch, IGMP and Green Ethernet features. Then power off the RBS and RBR for 30 seconds then back on. Hopefully this will help get the RBS connected correctly. 

Message 8 of 14
Chaaad614
Star

Re: AP Mode with Ethernet Backhaul with Firmware 2.5.1.16

Thanks. I will try that and report back.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 9 of 14
FURRYe38
Guru

Re: AP Mode with Ethernet Backhaul with Firmware 2.5.1.16

Smiley Wink

Message 10 of 14
Chaaad614
Star

Re: AP Mode with Ethernet Backhaul with Firmware 2.5.1.16

OK, IGMP and Green Ethernet were already disabled on the GS108t. To reiterate from my original post, everything seems to be working well and I can tell that certain devices do home on the satellite. (How can I tell this? Strength of connection, range of main and satellite, etc.) It's just that the Orbi app and webpage don't report things properly. Is that normal for a wired backhaul?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 11 of 14
FURRYe38
Guru

Re: AP Mode with Ethernet Backhaul with Firmware 2.5.1.16

You maybe running into what I'm seeing with others and the Orbi app:

https://community.netgear.com/t5/Orbi-App/Orbi-satellite-showing-connected-on-orbilogin-but-not-in-a...

 

You can post there as well or make a new post ther about what your seeing with the Orbi app. It it's own animal. Smiley Tongue

Message 12 of 14
Chaaad614
Star

Re: AP Mode with Ethernet Backhaul with Firmware 2.5.1.16

Yeah, I saw that post. Similar situation. I guess I’m just going to live with this since things are functional. Thanks.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 13 of 14
FURRYe38
Guru

Re: AP Mode with Ethernet Backhaul with Firmware 2.5.1.16

Ya, hopefully NG will figure the Orbi app out. 

I would use the RBR and RBSs web page for now to see the status. 

Message 14 of 14
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