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Forum Discussion

DalWild's avatar
DalWild
Follower
Nov 13, 2019

ATT Fiber

I recently converted from uverse to ATT Fiber, which involved a modem change to an Arris BGW210-700.  I’m really struggling trying to get Orbi reconnected properly.  I enabled passthrough mode on the...
plemans's avatar
plemans
Guru - Experienced User
Nov 13, 2019

Just turning off the wifi doesn't put it in pass through mode. I've read a few reviews on that specific ATT box and it seems most are struggling with this mode on the device. You can continue to try to configure it to try to get it working right. Here's an thread from ATT but there's also a contact number in the thread with an ATT # to call for help.

https://forums.att.com/t5/AT-T-Internet-Equipment/Strict-NAT-Bridge-Mode-What-is-IP-Passthrough-Can-I-enable-on-my/td-p/5296974

 

What might be the easiest for you is to leave the ATT box as a router (disable wifi) and utilize access point mode with the orbi. You will lose some functionality of the orbi but will maintain its wifi coverage and the use of ethernet ports without issues.