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Forum Discussion
turnerm05
Dec 09, 2017Luminary
Android 8 Crashes Orbi
I've been tracking down an issue where my Orbi just suddenly drops wifi and reboots. I've isolated it to be associated with an Android device running 8.0 or higher. And I've proven it turning off w...
vreynolds
Jan 23, 2018Luminary
Uh oh. Running 11.9.75 Google Play Services on all 3 of my Android phones, and just had a reboot as soon as my wife touched her phone this evening. I wonder if the other devices need this Play services update also. This is getting really old!
orb526
Jan 23, 2018Guide
I would suggest to put the beta Google Play Services app on any and all Android phones on the network. This is issue is not only an 8.1 issue. On my network I had 1 phone on 8.1, 2 on 8.0, and 1 on 7.1. All of these phones were capable of crashing the router. I have installed the beta app on all 4 of these devices and I have been crash free for 3 days now.
- vreynoldsJan 23, 2018LuminaryI have the beta on all my three Android phones, but Google Home also needs an update right? I also have an Nvidia Shield TV (Android TV device). These things run Android, so they too need the update I assume.
- dstrohmeyerJan 24, 2018Aspirant
Can anyone confirm that the updates are working?
If possible, can someone give me a run down on how to force google play services to update?
Thanks everyone for all the information!
- rhester72Jan 24, 2018Virtuoso
You need to either register for the beta version of Google Play Services or sideload the beta.
That _may_ not be enough.
In my experience, I still encountered some disruption until I did the following (on Android 8.1):
Settings -> Google -> Cast Media Controls -> Media Controls for Cast Devices set to Off
Since then, not a blip, and 100% stability on 2.1.2.18.
- orb526Jan 24, 2018Guide
vreynolds wrote:
I have the beta on all my three Android phones, but Google Home also needs an update right? I also have an Nvidia Shield TV (Android TV device). These things run Android, so they too need the update I assume.The issue is with how Android phones were waking up cast enabled devices, not the cast devices themselves. I have 3 Chromecast, 2 Home-minis, and a Nvidia Shield. There is nothing needed for any of those devices. If you simply update the Google Play Services app to the latest beta version (currently 11.9.75), it should resolve the router crashing issue.