Android phones losing wifi connection when switching between RBK50 and RBS50

[Vanyel]

Hi all,

Pretty much as described in the subject. My android phone, Sony Xperia XZ Premium with Android version 8.0.0, keeps dropping wifi connection when switching between the Orbi Router and Satellite.

When I test the connection using a normal Windows laptop however, i do not experience this dropped connection when switching.

I have upgraded my firmware to V2.1.3.4 but this issue still persists.

To add more context, my router is in AP mode, disabled Daisy-chain, enabled implicit beamforming and MU-MIMO.

Would appreciate if anyone can help shed some light on why i suddenly experience this issue after more than 3 months of stable wifi.

Thanks.

[FURRYe38]

Did you do a factory reset after updating to v2.1.3.4. If not, please try this. 

Also is Fast Roaming feature seen on your model router? Some models don't have this feature...

If you don't have any MIMO devices, you can disable MIMO. 

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@Vanyel wrote:

Hi all,

Pretty much as described in the subject. My android phone, Sony Xperia XZ Premium with Android version 8.0.0, keeps dropping wifi connection when switching between the Orbi Router and Satellite.

When I test the connection using a normal Windows laptop however, i do not experience this dropped connection when switching.

I have upgraded my firmware to V2.1.3.4 but this issue still persists.

To add more context, my router is in AP mode, disabled Daisy-chain, enabled implicit beamforming and MU-MIMO.

Would appreciate if anyone can help shed some light on why i suddenly experience this issue after more than 3 months of stable wifi.

Thanks.

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[Vanyel]

Hey guys, thanks for all the advice. I have tested that the issue is indeed in the Android phone as my iPhone works fine. Suspect this must be somehow linked to Android oreo.

[Ulairi]

I’d also recommend a factory reset.  That fixed a speed problem for me.

However, it could be something different.  Although my RBK50 setup is rock solid, I have similar issues with a wall plug satellite. Per post #7 of this thread, I’m pretty sure it’s a hand-off problem between the router and the sat.