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Anyone else notice this
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I am nearly positive this is NOT an Orbi issue but I thought I'd see if anyone else has noticed something similar. I have my Orbi connected behind my Uverse router (WiFi disabled, used only as a modem). I have DirecTV hardwired to the Uverse modem and everything else goes through the Orbi. Normal downloads speeds are in the 22-24 Mbps range, uploads are a whopping 2...<sarc>
If I do an upload of a large file [e.g., to my Google drive] downloads practically stop, both hardwired and WiFi (through the Orbi). I first noticed it on WiFi so I thought I'd better rule out the Orbi as the source of the problem.
I ran two experiments yesterday to see if it was my Orbi or the Uverse modem. I connected a laptop directly to the Uverse modem and my desktop was, of course, hardwired to the Orbi.
First, I uploaded a large file from the laptop and checked the available download on the desktop (through the Orbi) - it dropped to under 2Mbps.
Second, I reversed the test and uploaded from the desktop (again through the Orbi) and checked download speed on the laptop - results were about the same, so I think that rules out the Orbi as the bottleneck. The Uverse modem is new and I'm sure AT&T will want me to reboot it before I do anything else so before I waste time talking to the know-nothings, I suppose I better try that first.
Anyone else see anything like this? I'm sure it's a Uverse issue but getting AT&T's attention is nearly impossible...
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Sounds like it. Hopefully they will listen to you. Just explain to them what all you have done.
Have them look at the signal and there logs. Have a tech come out if thats possible.
Good Luck.
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Re: Anyone else notice this
Can you do that same test without the Orbi in the equation? (I didnt see that in your post, if it is there I apologize)
Others have reported Google issues.
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Re: Anyone else notice this
Re-ran with two PCs hardwaired into the Uverse modem - about the same results so the Orbi is out of the picture.
You may be right about a Google issue but I'm not sure how they could inhibit downloads from another source so I setup two different speed test websites: dslreports and speedtest.net. Same results so Google is in the clear this time and ATT is the culprit. But now I have to actually talk to them...ugh.
John
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Sounds like it. Hopefully they will listen to you. Just explain to them what all you have done.
Have them look at the signal and there logs. Have a tech come out if thats possible.
Good Luck.
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Re: Anyone else notice this
Been thinking about Spectrum Internet anyway, much higher rates, lower per MB cost but never liked their predesccor (TimeWarner). We'll see...thanks
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Re: Anyone else notice this
Let us now how it turns out.
@astrojohn wrote:
Been thinking about Spectrum Internet anyway, much higher rates, lower per MB cost but never liked their predesccor (TimeWarner). We'll see...thanks
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Re: Anyone else notice this
AT&T follow-up: I rebooted the Uverse modem - no difference, of course. Called AT&T and was first told it was normal to have uploads stall downloads. Made him dig deeper, found no problems in my system. I was ultimately told uploads are prioritized over downloads and/or uploads use too much bandwidth (2Mbps - ha!)...On to Spectrum to see what they have to say...
John
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