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Drpabrahams's avatar
Drpabrahams
Follower
Aug 07, 2018

App Store connection issues

I Recently set up Orbi RBR50 router and satellite with BT Smarthub (wifi disabled) - easy with no issues connecting to internet. BUT ...... Now unable to download ANY apps from the Apple App Store on ANY devices. Also am unable to access certain apps that are already downloaded such as Netflix. Any advice greatly appreciated.

 

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Modem Combo Units:
    Couple of options,
    1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
    3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, LAN to LAN and configure AP mode on the Orbi router.