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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
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App requires set up each time I open the app

Bobmetcalf1
Aspirant

App requires set up each time I open the app

Hi

 

my Orbi app worked great until the last update. Now, once the app is closed- the app needs to have the entire system set back up again (in order to access the app). I get a not registered error. Again, this worked perfect until the last app update. Any thoughts?

Message 1 of 4
DarrenM
Sr. NETGEAR Moderator

Re: App requires set up each time I open the app

Do you have both your app and the orbi router up to date?

 

DarrenM

Message 2 of 4
Bobmetcalf1
Aspirant

Re: App requires set up each time I open the app

Hi-

 

its has only been happening since I updated the app. Prior to that it worked fine. Both the orbi and app are up to date. 

 

 

Message 3 of 4
DarrenM
Sr. NETGEAR Moderator

Re: App requires set up each time I open the app

Ok I will report this issue to the APP team.

 

DarrenM

Message 4 of 4
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