NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
phydauxs
Sep 03, 2019Tutor
Attaching 2.4mhz Smart Wifi downlights
I have the following setup: RBR50 2 x RBS 50 satellites RBK40 both router and wall plug used as satellites to RBR50 The system works perfectly giving me great coverage in a detached garage som...
CrimpOn
Sep 04, 2019Guru - Experienced User
phydauxs wrote:CrimpOn, the issue as you point out in the second half of your reply is related to the inital setup. How do I ensure that it can connect to 2.4ghz rather than try to connect to 5ghz which it wont be able to do?
This is indeed the critical issue. Probably the easiest way to address it is to purchase ONE light and try to set it up without installing it. No point in climbing a ladder if the app won't configure it in the first place. If it works, then (a) buy more of them, and (b) climb the ladder and install them. For sure, the damn thing will not connect at 5G if it has no 5G radio. What will happen is the smartphone app will simply fail to work, and people will say, "there's something wrong with my WiFi" rather than "whoever programmed this smart app was a ding-dong."
Another tactic is to either (a) let us know exactly which light this is, and maybe someone on the forum will have personal experience with it, or (b) look at the FAQ and user forums for the lights and see if people complain, "I can't make this thing work on .... WiFi network."
michaelkenward
Sep 05, 2019Guru - Experienced User
CrimpOn wrote:
Another tactic is to either (a) let us know exactly which light this is, and maybe someone on the forum will have personal experience with it, or (b) look at the FAQ and user forums for the lights and see if people complain, "I can't make this thing work on .... WiFi network."
In other words, the problem tracks back to poor design by the people who make the lights.
As CrimpOn says, they are the people who have to help. You can do this unknown (to us) maker a favour by raising the problem there so that they realise that their equipment will have problems with many different makes of wifi routers.
Netgear is just one of the suppliers of "mesh" systems. And with hundreds of people making Internet of Things stuff, router makers are in a position to tell you how to set up that kit.