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Orbi WiFi 7 RBE973
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BEWARE: Solid Magenta on Router Even After Beta Firmware

Hsc1102
Apprentice
Apprentice
‎2017-06-22 01:54 AM
‎2017-06-22 01:54 AM

BEWARE: Solid Magenta on Router Even After Beta Firmware

I HAVE JUST ABOUT HAD ENOUGH...

I am beyond frustrated at this point and am looking for some help. I have had consistent disconnect issues and was issued the beta firmware to try out. Initially that seemed to fixed the issues with the contestant disconnect even though I suspect that the speeds were throttled.

However after a few days, the router is now showing a solid magenta color and is not working at all and it is driving me insane!!! I bought the 3 pack at Costco about 6 months ago and was patient. But now I am about out of patience.

Does anyone know if Costco will accept a return on this unit after 6 months??? At this point it has to be deemed defective.

Any help would be appreciated
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DarrenM
Sr. NETGEAR Moderator
Sr. NETGEAR Moderator
‎2017-06-23 09:01 AM
‎2017-06-23 09:01 AM

Re: BEWARE: Solid Magenta on Router Even After Beta Firmware

Hello HSC1102

 

Have you tried to factory reset the units after loading the beta firmware?

 

 

DarrenM

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