BRB50 loses WIFI internet after firmware update

[Serafin630]

My RBR50 that has been humming along for 2.5+ years has suddenly sporadically losing the ability to provide internet connectivity. The problem started after I applied the most recent firmware update. Amazon Alexa devices, fire tablets and other smart devices are not affected but laptops iphones and android smartphones are. The netgear app shows a fast internet connection but phones etc that worked all day suddenly start reporting that "the internet may not be be available". A Xfinity router (which has been on and transmitting for months) provide internet connectivity without an issue.

[Musashi_Vega]

Hi I have exactly the same issue, did you find a solution?

[CrimpOn]

When problems come up immediately after installing new firmware, it might be time to consider downloading the previous firmware from the Netgear support site and manually installing it.

[FURRYe38]

One thing to try after a FW update is power off for 1 minute then back ON with the ISP modem/ONT and Orbi system.
Or try a factory reset and setup from scratch on the RBR, with powering off the ISP modem/ONT for 30 seconds then back ON. 

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@Musashi_Vega wrote:

Hi I have exactly the same issue, did you find a solution?

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[Serafin630]

I did a hard reset on the Satellite and stopped dropping WIFI completely but it still goes in and out. Orbi was good while it lasted but I think that it's time to move on

[FURRYe38]

A reset on the RBR would be needed as well as the RBS. 

Good Luck.