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Forum Discussion
edubs
Nov 04, 2019Follower
Backhaul Status Poor
Total novice heree. Just hooked up my Orbi system (RBR20). One of my two satellites is showing Backhaul Status of Poor. What does that mean, and what can I do?
CrimpOn
Nov 07, 2019Guru - Experienced User
edubs wrote:One of my two satellites is showing Backhaul Status of Poor. What does that mean, and what can I do?
As FURRYe38 said, "Poor" means (literally) "Poor", rather than "Good". The WiFi link between the router and the satellite is not as strong as it needs to be for best performance. The satellite is either (a) too far away from the router, or (b) there is some obstacle interfering with the radio signal between the two, such as HVAC ducts, large metal objects (refrigerators), brick walls, etc. etc. My son's 1920's house has an brick chimmney right up the middle that was abandoned when the house was changed from coal furnice to heating oil This creates a "dead zone" for any WiFi device that is directly on the other side. Move five feet, and the signal is better.
If you are happy with the performance, don't do anything. If you are not totally happy, "somethiing has to move." Try moving the satellite. Sometimes only a few feet in one direction or another will improve the signal.