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Orbi WiFi 7 RBE973
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Battery drain on my iOS devices

mwhaley99
Aspirant

Battery drain on my iOS devices

I noticed that my iOS iPhone's/iPad's battery drains MUCH faster when I am at home on my home Orbi wifi network.

 

I thought it may have been an issue with my previous house (walls, interference etc) that may have caused it, but just moved to a new home and it's doing the same thing. I dont have good cell phone signal, but I use cellular wifi connection for that at home.

 

I have similiar cellular signal issues at my work office, but the battery will take 7hrs to drop 20%

 

At home it will drop down 60% in the same amount of time.

 

Ideas ?

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 1 of 12
FURRYe38
Guru

Re: Battery drain on my iOS devices

What FW version are you using?

What iOS versions are you using?

 

Try setting a IP address reservation for your devices on the router.

Try using manual channels 1, 6 or 11 on 2.4Ghz.

Disable MIMO, Daisy Chain and Fast Roaming on the router, apply settings and reboot.

 

 

 

Message 2 of 12
mwhaley99
Aspirant

Re: Battery drain on my iOS devices

v2.1.4.16

iOS 11.4

 

I made the changes you suggested and will see how it goes. Thanks.

Message 3 of 12
FURRYe38
Guru

Re: Battery drain on my iOS devices

Smiley Wink

Message 4 of 12
mwhaley99
Aspirant

Re: Battery drain on my iOS devices

The changes I did made no difference to my devices battery drain.
Message 5 of 12
FURRYe38
Guru

Re: Battery drain on my iOS devices

Try this:

Advanced Wireless Settings both 2.4GHz and 5GHz changed CTS/RTS Threshold to 2307.

 

@DarrenM

Message 6 of 12
mwhaley99
Aspirant

Re: Battery drain on my iOS devices

None of the changes have made a difference in battery usage.

Message 7 of 12
FURRYe38
Guru

Re: Battery drain on my iOS devices

Is IPv6 enabled on the router by chance?

Message 8 of 12
mwhaley99
Aspirant

Re: Battery drain on my iOS devices

No it is not enabled. The Orbi is running as an access point connected to my isp's router (IPv6 is not enabled on it and the routers wifi is turned off)

Message 9 of 12
FURRYe38
Guru

Re: Battery drain on my iOS devices

I would make contact with NG support and see if there is any more help and information regarding this. Something is going on here.

@Blanca_O

@DarrenM

 

Message 10 of 12
mwhaley99
Aspirant

Re: Battery drain on my iOS devices

Outside of free support period.

Message 11 of 12
FURRYe38
Guru

Re: Battery drain on my iOS devices

Contact bot of those forum moderators with a PM.

 

Message 12 of 12
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