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Forum Discussion
Ryanwalsh
Aug 27, 2019Tutor
Bricked RBR50
Purchased a new RBR 50 yesterday and made the mistake of trying to update the firmware over the air. As seems to occur the router is bricked. I used the tftp method on a MacBook. The process will star...
- Retired_MemberAug 28, 2019
Ryanwalsh wrote:
I had a few good key learning points that I will try to sum up.
-It looks like it’s not very advisable to take your firmware updates over the air through the app. I’ll let the smarter folks comment there.
-There is a reasonably good help document if you search “How to update firmware via TFTP.”
-Make sure you read the firmware release notes (duh, but it escaped me.)
-Don’t forget to set your static IP address
-Store your firmware image somewhere easy to remember
-For me, the password I ended up needing to use was the one on the bottom of the router.I offer what I consider better advice.....DON"T update your FW at all. Let NG worry about that.
FURRYe38
Aug 27, 2019Guru - Experienced User
You might want to return the system for another if you can't get the RBR recovered.
Ryanwalsh
Aug 28, 2019Tutor
I figured it out. I was trying to download the latest firmware. I read the release notes (go figure) and found that I needed to first install a previous version. I installed that via TFTP and now I have access to the router. Thanks all for your help!
- FURRYe38Aug 28, 2019Guru - Experienced User
Glad you got it fixed. Please mark your thread as solved so others will know.
Enjoy. :smileywink:
Ryanwalsh wrote:
I figured it out. I was trying to download the latest firmware. I read the release notes (go figure) and found that I needed to first install a previous version. I installed that via TFTP and now I have access to the router. Thanks all for your help! - Retired_MemberAug 28, 2019
Ryanwalsh wrote:
I figured it out. I was trying to download the latest firmware. I read the release notes (go figure) and found that I needed to first install a previous version. I installed that via TFTP and now I have access to the router. Thanks all for your help!Lets hope the latest FW doesn't set you back
- RyanwalshAug 28, 2019TutorI had a few good key learning points that I will try to sum up.
-It looks like it’s not very advisable to take your firmware updates over the air through the app. I’ll let the smarter folks comment there.
-There is a reasonably good help document if you search “How to update firmware via TFTP.”
-Make sure you read the firmware release notes (duh, but it escaped me.)
-Don’t forget to set your static IP address
-Store your firmware image somewhere easy to remember
-For me, the password I ended up needing to use was the one on the bottom of the router.- Retired_MemberAug 28, 2019
Ryanwalsh wrote:
I had a few good key learning points that I will try to sum up.
-It looks like it’s not very advisable to take your firmware updates over the air through the app. I’ll let the smarter folks comment there.
-There is a reasonably good help document if you search “How to update firmware via TFTP.”
-Make sure you read the firmware release notes (duh, but it escaped me.)
-Don’t forget to set your static IP address
-Store your firmware image somewhere easy to remember
-For me, the password I ended up needing to use was the one on the bottom of the router.I offer what I consider better advice.....DON"T update your FW at all. Let NG worry about that.