CAN'T CONNECT TO INTERNET BUT IT SAYS CONNECTED

Netgear has set up a community forum specifically for the Orbi With Cable Modem products. Most of the people who watch that forum are more likely to have experience with Orbi with cable modem and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-with-Built-in-Cable-Modem/bd-p/en-home-orbi-cable

 

Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear

Thank you.

Can you confirm what NG modem product you have? 

 

Can you give more details on this? "

 bought an antenna and alfa.

Ihave connected the alwuso36n to the router/modem"

What is the antenna and alfa? 

 

What is the alwuso36n? Is it this? https://www.alfa.com.tw/products/awus036nh?variant=36481029374024

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OTHONK wrote:

I live in an rv park where offen there are larger rv's generally obstructing my wifi. I bought an antenna and alfa.

Ihave connected the alwuso36n to the router/modem

I show on both my ipad and iphone that I cam connected

I am not able to connect to internet.

the lights on the netgear modem router

flasj on the down stream indicator,

not on the upstreamno light on internet.

on for the 2.4 and 5 ghz

I'm not using the ethernet cable, trying to work with the available park wifi

hoping for Help

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