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Forum Discussion
CBR40 - iPhone incorrect password and dropping Amazon Echo
I’m so frustrated with my Orbi system and even more frustrated with customer service who have been unprofessional, clueless and unreliable. I have a CBR40 and 2 satellites (RBW30 and RBS20). Almost...
What FW is currently loaded?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials. I have my one satellite at 40 feet in between in a 5000sq ft home and have zero issues.
Seen others here in the forum with problems using the RBW units.
All connections are automatically handled by the system and the connecting devices. MESH systems and Smart Connect on these systems is designed for automatic handling of devcies. You can't force where devices are connected too.
unreliableOrbi wrote:
FURRYe38 Per your suggestion, I am going to play with some of the settings you mentioned in your post. About disabling the RBW, why do you suggest that? Are there any known issues with RBWs? I need coverage on that side of the house and the range provided by my CBR40 and RBS20 is insufficient.
BTW, do you know how to "force" a device to connect to a particular satellite? I know how to disable a device from one of the satellites but am not sure if that disconnects the device all together from the network or if that forces that device to connect to another satellite.
Thank you for your help!
Regarding connection to a specific satellite....
During the configuration of my RBR50 and 2 x RBS50's, I noticed certain devices connected to either the router or satellite that was much further away than others... made me wonder why it would do that.
Once all of my devices were connected, I noticed that devices didn't seem to migrate to the closer wireless access point like I thought they would.
After my complete network was up and running well, I turned on all devices (including Alexas, TVs, blue rays, speakers, lights, garage doors, sprinklers, etc to fully load the system.
I then looked on the orbi app for those that appeared to be "reaching" to non-efficient acess points. I went to those devices, disassociated the network and rejoined and they all seem to be homing to the most efficient access points.
Sounds like a pain, but it really took very little time. it is rock solid these days.
Chuck_M wrote:
Regarding connection to a specific satellite....
During the configuration of my RBR50 and 2 x RBS50's, I noticed certain devices connected to either the router or satellite that was much further away than others... made me wonder why it would do that.
Once all of my devices were connected, I noticed that devices didn't seem to migrate to the closer wireless access point like I thought they would.
After my complete network was up and running well, I turned on all devices (including Alexas, TVs, blue rays, speakers, lights, garage doors, sprinklers, etc to fully load the system.
I then looked on the orbi app for those that appeared to be "reaching" to non-efficient acess points. I went to those devices, disassociated the network and rejoined and they all seem to be homing to the most efficient access points.
Sounds like a pain, but it really took very little time. it is rock solid these days.
Agree, I also follow similar procedure to get my devices connect to the nearest nodes.
Usually devices like iPhones, iPads, laptops (Macbooks and PCs) and even my iMac try always to select the best radio channel and roam frequently between the nodes and channels to achieve that. But there are other "sticky devices" that stay connected to the channel that was best at time of first attach and never change that. The best way I found to make them change the channel is to power cycle them
New term which I will use from now on: "STICKY DEVICES!" +1!!
