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Forum Discussion
bayoyong
Mar 11, 2018Tutor
Can't Add Circle
Model is RBR20. Wasn't listed in list. Trying to add Circle. Says it's built in. Says it's compatible. When I try to pair from the Circle app, it says I need to update the firmware. Click update....
bayoyong
Mar 12, 2018Tutor
Thx. Starbucky is saying this version has not been stable. So, I guess I will wait for a more stable, non-beta, version. Circle is listed as a feature that comes with this model (advertised on the box). So, disappointing it's only beta. Would rather have reliability than Circle at this point, though. Thx for the help.
Starbucky
Mar 12, 2018Apprentice
Sorry my response was short... should have given you more direction.
Note that it hasn't been that unstable or I would change back to the current firmware. A couple of obersable glitches in a two week period. Updating the firmware is pretty easy so you could try Circle out and if you notice any issues you can simply change the firmware back.
Thanks,
- BigD56Mar 12, 2018Aspirant
I have been running this version for months with the only issues being related to the backhaul with my satillite when streaming to my audio components. Also had not seen this listed as "Beta" just not a shipping version yet from Netgear. My RBR50's were brought last October and also had a 2.0.x.x version installed. Each model has its own set of firmware along with "previous versions". My model currently has about 15 available versions. Yours only has the current version you have loaded and the 2.1.1.18 version. This is the way Netgear has been for years with support. Only saying as without talking to Support directly, you may never be notified to update.
Good Luck,
- bayoyongMar 12, 2018Tutor
Ha. Ok, thx so much for the info. I will give it a shot. Good to know I can go back if needed. Thx again!
- bayoyongMar 12, 2018Tutor
Trying to add 2.1.2.18. Keeps saying this:
This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product.