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Forum Discussion
Can't Add Circle
Model is RBR20. Wasn't listed in list. Trying to add Circle. Says it's built in. Says it's compatible. When I try to pair from the Circle app, it says I need to update the firmware. Click update....
Ok, will do. I really appreciate your guys' help.
Maybe this will help to clarify:
If you have both a router (RBR20 as you put in your post) and a satillite (could be RBS20) then the product you brought was most likely a RBK20 (K for kit). If you look under that model on the support page for firmware you will see both RBR20_2.1.2.18.zip and RBS20_2.1.2.18.zip. You need both files to be downloaded and expanded. As mentioned you need to make sure you are on the router and load it with the RBR img file. Once that is updated you can use the RBS img file to update the satillite.
To make sure, is this what your two units look like?