Can't Connect Amazon Echo or Echo Dot To New Orbi Wifi..Help!

I figured out the solution to this!

By default, the Orbi wifi security is set to "WPA2-PSK [AES]".

You need to change it to "WPA-PSK [TKIP] + WPA2-PSK [AES]".  TKIP is a less secure backward compatible setting, but that's what the Amazon Echo devices need.

You can change this setting by doing this:

1. Make sure your computer is connected to the Orbi wifi.

2. In a browser, visit orbilogin.com to access the management panel.  (if this doesn't work, you might need to access it directly via the IP address, e.g. 10.0.0.1).

3. Under "Wireless" menu, you'll find this setting under "Security Options".  Switch the radio button to "WPA-PSK [TKIP] + WPA2-PSK [AES]", then click the big "Apply" button at the top.

4. You'll see some warnings that this may slow your network, but just click ok for them.  It will take a minute to reboot everything.

5. Then go through the Amazon Echo setup again using the Alexa app.  It will finally work!

Good luck!