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Forum Discussion
greencurry
Jan 10, 2019Follower
Can't connect to the internet
I can't connect to the internet. My devices see the router but it will not connect. I am getting a signal from the modem when I use an ethernet cable directly to my computer so it looks as though t...
ekhalil
Jan 10, 2019Master
Are you sure that the modem is just a modem or does it have any routing functionality? If it's also a router then this might be your problem.
You can find out this by looking into your ISP modem/router' manual.
Please make sure that the ISP modem/router is bridged and that Orbi is the only router. If you can't do that then please try setting Orbi in AP mode (after making sure that the ISP modem is a router).