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Forum Discussion

Kellybwoods's avatar
Kellybwoods
Aspirant
Aug 05, 2020

Can’t detect network when setting up orbi

This isn’t a new Orbi. I’ve had it for about a year. WiFi stoped two nights ago. Called internet provider. All fine on that end. Thought it was the modem. Got new modem but the problem continues. I ca...
Kellybwoods's avatar
Kellybwoods
Aspirant
Aug 05, 2020
Okay. Yes, no port was my concern on the Mac. 👍🏽
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 05, 2020

:smileywink:

  • Mstrbig's avatar
    Mstrbig
    Master
    Aug 05, 2020

    I know this is probably a dumb question, but did you do a fresh install and setup, using the app, after the factory reset? And did you Unplug your modem (remove and replace the backup battery if it uses one) and Plug the modem back in, before setup procedure?