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Just bought the router and trying to install the app to my iphone ... not installing! I wonder if something wrong with my applie ID and tried downloading/installing another new app it worked. So it must be issue with the Orbi app. Did anyone else have the same issue and how this could be resolved? I know there is a support session but as I am getting 7 days products return from the retailer I don't want to register the product yet.
There is now a growing number of people wth the same complaint. The app is faulty, not the Orbi.
I attempted a NetGear suport chat and the person involved was unable to replicate the problem on an iPhone, and she said Netgear would look into it further and get back to me; so far no further information has been received (in the last 48 hours), but clearly the problem is ongoing.
I have the same problem. Just purchased RBK50 system. Fantastic wifi, but completely unble to install the app on iPhone 6S or iPad. Never had this problem before with any other app. Unable to find any references on the web to this problem until I saw your post. Does anyone know if the app has recently been updated?
Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Just bought the router and trying to install the app to my iphone ... not installing! I wonder if something wrong with my applie ID and tried downloading/installing another new app it worked. So it must be issue with the Orbi app. Did anyone else have the same issue and how this could be resolved? I know there is a support session but as I am getting 7 days products return from the retailer I don't want to register the product yet.
I have the same problem. Just purchased RBK50 system. Fantastic wifi, but completely unble to install the app on iPhone 6S or iPad. Never had this problem before with any other app. Unable to find any references on the web to this problem until I saw your post. Does anyone know if the app has recently been updated?
Not sure how the "WNDA3100" popped up, my router model is a Netgear Orbi RBR40 that I just purchased. Anyway I don't see it is relating to the Orbi router but more about the Netgear Orbi apple app. I'm using both iphone 7 plus and 6S (both on the latest 11.4), neither of them worked.
Not sure how the "WNDA3100" popped up, my router model is a Netgear Orbi RBR40 that I just purchased. Anyway I don't see it is relating to the Orbi router but more about the Netgear Orbi apple app. I'm using both iphone 7 plus and 6S (both on the latest 11.4), neither of them worked.
There is now a growing number of people wth the same complaint. The app is faulty, not the Orbi.
I attempted a NetGear suport chat and the person involved was unable to replicate the problem on an iPhone, and she said Netgear would look into it further and get back to me; so far no further information has been received (in the last 48 hours), but clearly the problem is ongoing.
There is now a growing number of people wth the same complaint. The app is faulty, not the Orbi.
I attempted a NetGear suport chat and the person involved was unable to replicate the problem on an iPhone, and she said Netgear would look into it further and get back to me; so far no further information has been received (in the last 48 hours), but clearly the problem is ongoing.
Thank you hji for sharing another thread about the same issue. I just looked it up saying it has been resolved today, I just tried and it is working now 🙂
