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Forum Discussion

tuna_ertemalp's avatar
Jul 10, 2019
Solved

Can't log in to netgear.com & GS108Tv3 since 7/9/19 ~9pm PST: "Something went wrong. Try again."

This started happening last night, and continuing to happen 12hrs+ later. Searching the COMMUNITY here for "Something went wrong. Try again." only resulted in one slightly useful thread that also was...
  • tuna_ertemalp's avatar
    tuna_ertemalp
    Jul 12, 2019

    Here is a copy/paste of progression of relevant parts of the conversation I had with support:

     

    1) "We reported this already to the IT Team since they are the one who handle the accounts. We are confirming as well if it was already fixed."

     

    2) "None so far. I am still waiting from the IT Team feedback about this. Will let you know once I got an update."

    3) " I got an update now. The reason for this is because our system before have migrated to new system now. So other accounts was migrated to the new system causing the issue. I do apologize for the inconvenience it brings to you. That was the update I got from them."