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Forum Discussion
subarctic
Sep 15, 2019Guide
Cannot change my Orbi admin password!
Netgear Community, I'm having difficulty changing my admin password for my Orbi router. My troubles begain this afternoon when I was updating the router's firmware. I got an email from Orbi ...
- Jan 03, 2020
Wanted to close the loop on this. Turns out that, when changing the password, you cannot cut and paste the new password into the new password field. When I typed it in, everything worked fine.
This seems odd, since I cut and paste the password in from my password manager everytime that I log in. Apparently it's only a restriction when you're setting a new password.
CrimpOn
Sep 15, 2019Guru - Experienced User
I get pop up windows sometimes when I log into the Orbi, but they are from my bowser asking if I want to change the existing stored password to what I just entered. i.e. not from the Orbi. (This happens often because I administer two Orbi's with different passwords - one over VPN. Both are on 192.168.1.1 (not a bright move on my part), so my browser notices when I enter a password that is different from the last password I entered for the same IP address.)
Maybe it would be useful to collect some screen shots of the password update. i.e. before, during, and after. Just to check the "obvious", the box saying "Allow password reset" is checked, correct? And, that infamous "Caps Lock" key is not on? (With my funble fingers, it is seriously annoying when web site put "dots" in password fields so that I cannot verify the keys that I pressed, which may be different than the keys I intended to press.)