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Cannot change my Orbi admin password!
Netgear Community, I'm having difficulty changing my admin password for my Orbi router. My troubles begain this afternoon when I was updating the router's firmware. I got an email from Orbi ...
Wanted to close the loop on this. Turns out that, when changing the password, you cannot cut and paste the new password into the new password field. When I typed it in, everything worked fine.
This seems odd, since I cut and paste the password in from my password manager everytime that I log in. Apparently it's only a restriction when you're setting a new password.
Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in until the top led turns on AMBER then let go. Power OFF the ISP modem for 30 seconds than back on. Wait for the WHITE led to slowly pulsate on top of the RBR, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.
subarctic wrote:Netgear Community,
I'm having difficulty changing my admin password for my Orbi router.
My troubles begain this afternoon when I was updating the router's firmware. I got an email from Orbi saying the firmware from my router needed to be udpated. Usually I do this from my smartphone app--but, for some reason, that failed so I had to login to my router through my computer's browser.
In the login screen, I got a pop-up asking me to change my password. Not sure why--the password is a strong one; I created it when I first bought the router. But, for whatever reason, I couldn't chage it--only cancel out. When I got past that screen I got access to my router and upated the firmware with no problem.
After updating the firmware, I decided that I was still going to change the admin password, just to be safe. To make a long story short, I couldn't do it on any of my three browsers. Every time I fill in all the fields and try to click "apply" nothing happens. I can "cancel," however, and my password remains the same.
Any ideas? This has wasted a lot of my time today.
I saw that someone else had similar problems a few months ago, but their issue seemed to be created by their use of Lastpass, which I don't use.