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Forum Discussion
subarctic
Sep 15, 2019Guide
Cannot change my Orbi admin password!
Netgear Community, I'm having difficulty changing my admin password for my Orbi router. My troubles begain this afternoon when I was updating the router's firmware. I got an email from Orbi ...
- Jan 03, 2020
Wanted to close the loop on this. Turns out that, when changing the password, you cannot cut and paste the new password into the new password field. When I typed it in, everything worked fine.
This seems odd, since I cut and paste the password in from my password manager everytime that I log in. Apparently it's only a restriction when you're setting a new password.
subarctic
Sep 21, 2019Guide
Thanks for the suggestions so far--unfortunately I haven't been able to solve the problem yet. I hope it doesn't require a factory reset--that would be a hassle.
I don't think the pop-up was related to my browswer; at least I don't think it is. And I have tried the procedure both with and without "allow password reset" checked--but as I undersatnd it, that should't matter because it is just a feature that allows you to reset the password if you forget the one you first inputed. Caps lock is a non-issure, as I'm cutting and pasting in the password.
To clarify, I can get into the router with my current password, the strong one I picked when I first set up the router. I'm just trying to change it beacause of that pop up--and whether or not that pop-up was browser driven or not, I figured it was just time for a change anyhow.
I've had a busy week, but I may try again tomorrow; maybe I'll try from a differnt computer.